Frequently asked questions
Where do you deliver?
We deliver across United Kingdom with free shipping on all orders, no minimum spend required.
How long does delivery take?
Orders are processed within 1–2 business days and delivered within 3–10 working days after dispatch.
For full details please visit our shipping policy page.
What is your return policy?
We offer a 30-day return policy. Items must be returned in their original condition. Contact us at support@andilora.com to initiate a return.
For full details please visit our Return & Refund Policy page
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Apple Pay, Google Pay. All transactions are fully secured.
How can I contact you?
You can reach us at support@andilora.com , call us on +447882513544 or through our contact form.
We are available Monday to Friday 9:00 AM – 5:00 PM and weekends 11:00 AM – 4:00 PM (UTC+01:00).
For further assistance please visit our Contact page.